The Bus Éireann family portal will close for all applications and payments for a period of 3 weeks from 9 June 2023 to 30 June 2023 and it will not be possible to make a late application, or make a delayed payment or delayed entry of medical card details until the family portal reopens.
Payment/child’s medical card details for all pupils who wish to be considered for the allocation of a ticket for the 2023/24 school year must be submitted before 9 June 2023 on buseireann.ie/schooltransport. After this date, this will be a late payment and tickets are not guaranteed to eligible pupils.
This is necessary so that Bus Éireann can process applications, arrange transport and to assess all applications and determine whether they are eligible or concessionary and to include Temporary Alleviation Measures (TAMS) as soon as possible for the 2023/24 school year.
Bus Éireann plans to issue all eligible tickets from July.
Tickets will be issued to eligible students who have applied and paid/entered medical card details on time. After this allocation is complete, where seats are available, concessionary tickets will be issued.
Any application made after 28 April 2023, or any payment/medical card details submitted after 9 June 2023 will be late. Where this happens, eligible students are not guaranteed a ticket.
Bus Éireann has put in place a dedicated customer care call centre and a Contact Form on buseireann.ie/schooltransport to assist families specifically with School Transport queries during the busy summer period.
Families that have queries can contact the call centre on: LoCall 0818 919 910.
Operating hours are 09.00 – 17.00 Monday to Friday,
If families have queries relating to transport for children with special educational needs) please contact School Transport Section, Department of Education at: Email: school_transport@education.gov.ie
Phone: 057 9325469 or 057 9325466
