Senator Aisling Dolan - Strong Voice, New Vision.

100 New Jobs for Galway A Bright Start to 2021 – FG Senator Aisling Dolan

January 19, 2021

100 New Jobs for Galway A Bright Start to 2021 – FG Senator Aisling Dolan

The announcement of 100 new jobs by Genesys in Galway marks a bright start to 2021, according to Fine Gael Senator for Roscommon-Galway, Aisling Dolan. The roles are to be created at Genesys’ R&D Centre for Digital and artificial intelligence (AI) in Galway and will be a key driver of technology innovation for the company as it works to transform the way brands and people connect in a digital-first world. Genesys provides cloud customer experience and contact centre solutions and first set up in Ireland in 2018. The new jobs will be created in software and Senator Dolan said it illustrates the company’s commitment to the West; “I am delighted to hear the news of over 100 jobs announced today by Tánaiste & Minister for Enterprise Trade & Employment Leo VaradkarThese roles in Software Engineering, AI, Cloud Technologies shows the talent in the West.”


Senator Dolan added: “Genesys built up the team with the former Altocloud in Galway. Some of these roles will be available through remote working which really shows the progressive nature of the company, particularly in these times when many people want to work from home.”


Genesys first established its presence in Galway in 2018 when it acquired local AI start-up Altocloud. It plans to fill an additional 100 software engineering roles based at its Galway facility or across Ireland in remote positions spanning software development, cloud computing, DevOps, AI and user experience. As a result of this growth, Genesys is relocating to a larger Galway location in the Bonham Quay development in the fourth quarter of 2021. The new facility will serve as a hub for innovation workshops, training and meeting space. “This is excellent news,” said Senator Dolan. “Genesys also works closely with excellent graduates and interns from our third level institutes at NUI Galway, GMIT and University of Limerick.”


For more information on the jobs see